Product registration Support
thank you for your registration, view your benefits here
We appreciate your trust in our product and we thank you for your purchase and registration. With this registration we offer you the following things:
1. Additional warranty 
Your product warranty is extended from 1 year to 2 years.
Your original warranty period: 1 year from the date of purchase.
Your new warranty period: 2 years from the date of purchase.
Benefits of extended warranty:
- Peace of mind: A 2-year extended warranty allows you to enjoy your product longer, with the assurance that any manufacturing defects will be covered during this period.
- Customer Service: Our dedicated customer service team is always available to answer any questions or concerns regarding your product.
Please note that warranty extensions may be subject to certain conditions and limitations.
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2. return guarantee 
At Kemeling, we strive not only to provide high-quality products, but also to be committed to environmentally friendly practices and sustainability. As part of our commitment to reducing environmental impact, through your registration, we offer to return your product to us free of charge at the end of its useful life.
Why you should benefit:
- Environmental awareness: By using our return guarantee, you are actively contributing to environmentally friendly practices and helping to reduce technical plastic waste.
- Convenience: You don't have to worry about disposing of the product properly, and you can rest assured that it will be disposed of and recycled in an environmentally friendly manner.
How it works:
- No cost for return: When your Kemeling product has reached the end of its useful life and you choose to no longer use it, you can return it to us free of charge.
- Eco-friendly processing: We will be responsible for the eco-friendly processing and recycling of the product to minimize its impact on the environment.
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3. Product information 
Contains detailed information about the product, such as the name, manufacturer, year of production, material specifications, production methods, test procedures and manuals. On request, specific documents can be received digitally.
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4. Circular product passport (insightful as of Q4 2024) 
A circular passport is a digital record that keeps information about the life cycle of a product. It contains data on the product's origin, raw materials, production processes, use phase and opportunities for recycling or reuse.
The purpose of a circular passport is to provide transparency and help customers understand how a product was produced, used and ultimately can be recycled. It promotes sustainability and the transition to a circular economy, which focuses on reducing waste, using resources efficiently and minimizing negative environmental impact. Here are some key aspects of a circular passport:
- Product information: A circular passport contains detailed information about the product, such as the name, manufacturer, year of production, and specifications. This helps identify and track the product.
- Raw Materials and Production: The passport contains documentation on raw materials and materials used in production, as well as information on production methods and processes.
- Life and Use: The passport records how long the product has been used.
- Repairs and Maintenance: Any repairs, upgrades or maintenance (which were performed by Kemeling) are documented, which is useful to assess the suitability of the product for reuse.
- Recycling and Reuse: The passport contains information on the product's recycling options.
- Environmental Performance: Some circular passports include information on the product's environmental impact throughout its life cycle, such as carbon emissions (available from 2026).
November 30, 2023, version 1.1